AML Team Lead

1 month ago

London, Ontario, Canada Randstad Canada Full time
Team Lead-AML Job Description

We are seeking a highly skilled Team Lead-AML to join our team in London. As a Team Lead-AML, you will be responsible for ensuring the process is executed as per the client contract.

Key Responsibilities:
  • Conduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes.
  • Prepare notes from the huddle meetings and share it with the team.
  • Prepare and share the team's performance with the client at the end of the shift.
  • Interact with the client and prepare notes to share updates and changes with the team.
  • Review the performance on the key process metrics and conduct RCA to improve quality parameters.
  • Prepare presentations on weekly and monthly performance data to be shared with the client.
  • Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects.
  • Organize fun hours on Friday for the team to promote team engagement.
  • Identify opportunities for automation within the account and share it with the manager.
  • Provide details and data to the automation team to support the automation initiative.
  • Provide feedback and coach the outliers/low performers to improve their performance metrics.
  • Prepare a Performance summary to document and support the low performers.
  • Identify training needs for new joiners especially and track their daily progress.
  • Conduct process training/refresher training to bridge the capability gap or if there is any process/policy change from the client.
Requirements:
  • 5+ years in relevant AML or financial crime-related roles required.
  • Knowledge of FINTRAC guidelines, PCMLTFA/R, and FATF recommendations.
  • Proficient with FINTRAC guidelines.
  • Ability to establish and maintain positive relationships with internal and external stakeholders.
  • Ability to multi-task and meet deadlines.
  • Attention to detail.
  • Team management and coaching.
  • Good communication skills.
Preferred Qualifications:
  • AML/ATF/KYC/Sanction/Investigations domain CAMS or any equivalent certification is an asset.
  • Experience in previous transaction monitoring roles is an asset.
  • Experience managing a team is an asset.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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