Customer Support Associate

2 weeks ago


Granby, Quebec, Canada Exodus Suretyship Full time

We are seeking a highly skilled Customer Support Associate to join our team at Exodus Suretyship Inc., a reputable business with over 11 years of experience in short-term loans services in Canada.

The ideal candidate will be responsible for handling incoming calls, assisting clients in filling out their financial requests, and conducting follow-up calls to ensure satisfaction. Additionally, they will be expected to respond to emails and perform other related tasks such as data entry.

Our company offers a supportive work environment with various benefits, including:

  • 8 hours of work per day
  • Monday to Friday schedule
  • Day shift only
  • Weekends and holidays off
  • Salary revision every 6 months
  • 5 paid sick days per year (paid if not taken by the end of the year)
  • VRSP with employer contribution
  • Collective insurance
  • Social activities planned/paid by the company
  • Performance-based bonuses
  • Relaxed/casual atmosphere and dress code
  • Short-term advancement opportunities

As a Customer Support Associate, you will have the opportunity to grow professionally while working in a dynamic and fast-paced environment. If you possess excellent communication skills, both written and verbal, and are comfortable working in a customer-facing role, we encourage you to apply.

We offer a competitive salary, estimated to be around $45,000 - $55,000 per year, depending on experience and qualifications. This estimate is based on industry standards and the location of the job.



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