Dental Practice Operations Manager

1 week ago


Whitehorse, Yukon, Canada Dentalcorp Canada Full time
About Us

At Dandelion Dental, located in the stunning Yukon, we are passionate about providing high-quality dental care in a friendly, patient-centered environment. Our team is committed to creating a positive work culture where every team member feels supported and valued.


What We Offer
  • A competitive salary of $65,000 - $80,000 per year, depending on experience.
  • A dynamic and collaborative workplace with opportunities for professional growth.
  • The chance to work in an environment that promotes both career development and a great quality of life.

Job Description

As a Dental Practice Operations Manager, you will be responsible for building and executing plans to improve daily operations of the practice, ensuring maximum productivity, operational excellence, and developing strategies to increase organic patient growth.


Key Responsibilities
  1. Operational Planning & Execution:
    • Develop and implement plans to improve daily operations, ensuring maximum productivity and operational excellence.
    • Review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.
  2. Compliance & Patient Safety:
    • Partner with Compliance, DC Institute, and Human Resources to ensure the clinic meets provincial health regulation standards.
    • Manage and oversee all compliance programs within the practice, prioritizing patient safety.
  3. Leadership:
    • Lead, coach, and motivate the team to improve productivity, engagement, and patient retention.
    • Implement company programs, policies, and procedures by supporting action plans and motivating the team.

Requirements
  • University or College Diploma in business or office administration.
  • 3-5 years' experience in a clinical setting, retail sales, or customer service environment.
  • Experience in a supervisory or management role contributing to business operations, including staff scheduling, finances, inventory, and people management.
  • Strong business acumen and extensive experience in budgeting and forecasting.
  • Experience with dental software systems and Microsoft Office is preferred.


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