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Resident Experience Coordinator
2 weeks ago
Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering exceptional care and services to our residents. As a Lead Caregiver, you'll be part of a dynamic team that's passionate about making a difference in the lives of our residents.
About the RoleWe're seeking a highly motivated and compassionate individual to join our team as a Lead Caregiver. In this role, you'll provide supervisory support to our Care Managers/Designated Care Managers during shifts, ensuring quality care and services are provided and documented consistently.
You'll work closely with our team to deliver high-quality care and services, aligning with each resident's individualized Service Plan (ISP) and Sunrise policies. Your duties will include taking attendance, managing call-offs/no shows, sending open shift messages, responding to shift requests, and supporting team members as they provide Activities of Daily Living (ADL) care and services.
You'll also assist with meal service, coach team members on hospitality standards, accurately document care and services provided, review care manager documentation, and identify gaps in documentation by coaching team members.
In addition to these responsibilities, you'll be expected to ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies, monitor team member break schedules, and duration; ensure care managers clock in/out using correct job codes, and coach team members as required.
This is an exciting opportunity to join our team and make a positive impact on the lives of our residents. If you're passionate about delivering exceptional care and services, we encourage you to apply.
Key Qualifications- High School diploma or GED strongly preferred and may be required per state regulations
- Ability to read, write, communicate effectively with Care Managers, Community Managers, residents, and family members
- Previous experience working with seniors and desire to serve and care for seniors
- Demonstrates leadership competencies
