Senior Operations Manager

3 weeks ago


Surrey, British Columbia, Canada MKM Enterprises Inc. Full time
Job Description:
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at MKM Enterprises Inc. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that everything runs smoothly and efficiently.

**Responsibilities:**
  • Evaluate daily restaurant operations to identify areas for improvement
  • Modify food preparation methods and menu prices to optimize profitability
  • Monitor revenues to determine labor costs and make adjustments as needed
  • Supervise staff to ensure they are meeting performance standards
  • Plan and organize daily operations to meet business goals
  • Set staff work schedules to ensure adequate coverage
  • Train new staff members to ensure they have the necessary skills and knowledge
  • Determine the types of services to offer and implement operational procedures accordingly
  • Cost products and services to ensure profitability
  • Organize and maintain inventory to prevent stockouts and overstocking
  • Ensure health and safety regulations are followed to maintain a safe working environment
  • Address customer complaints or concerns in a professional and timely manner
  • Provide exceptional customer service to build loyalty and drive sales


**Requirements:**
  • College education or equivalent experience in a related field
  • 2+ years of experience in a similar role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and make quick decisions


**Benefits:**
  • Competitive salary: $60,000 - $80,000 per year
  • Benefits package including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Opportunities for advancement and professional growth


**About Us:**
MKM Enterprises Inc. is a leading provider of [industry services/products]. We are committed to delivering exceptional customer service and building long-term relationships with our clients. If you are a motivated and results-driven individual who is passionate about delivering outstanding results, we encourage you to apply.

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