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Network Operations Specialist

1 week ago

Toronto, Ontario, Canada Astek Full time

About the Job

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We are seeking a highly skilled Telecommunications Network Expert to join our team. As a Network Operations Specialist, you will be responsible for providing technical support and ensuring that NOC processes and procedures are followed properly.

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Key Responsibilities:

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  • Provide strong technical support and manage the queue, work intake as well as delivery.
  • Collaborate with the Shift leader to manage high priority incidents (P2's) or incident calls.
  • Engage with wider operational teams like EES/OCG and other support areas on an ongoing basis.
  • Support the incident, change and problem management processes.
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Requirements

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To be successful in this role, you will need:

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  • A Technology Degree/Diploma or equivalent work experience.
  • CCNA certified with a minimum of 5 years' work experience in Network Operations/Production environment.
  • Strong understanding of network environments (TCP/IP, Cisco routers/switches, Firewall, Load Balancers, WiFi) including an excellent understanding of telecommunications concepts and Telco connectivity.
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About Us

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Astek is a global leader in technology consulting, with 9,600 experts worldwide. We guide our clients through digital transformation by developing innovative solutions.

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Benefits

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  • Personalized CARE plan for our employees.
  • Diversity & Inclusion Charter.