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Restaurant Operations Manager

2 months ago

Nisku, Alberta, Canada OEB Kitchen & Bar Full time
Job Title: Assistant Manager

At OEB Kitchen & Bar, we are seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Assist the General Manager in planning, organizing, and executing restaurant operations, including sales, service, quality, and cleanliness.
  • Monitor and maintain high standards of food quality, presentation, and safety.
  • Supervise and train staff to ensure excellent customer service and adherence to company policies and procedures.
  • Manage staff performance, including scheduling, coaching, and disciplinary actions.
  • Coordinate restaurant operations during each shift, including sales, take-out, and delivery.
  • Interact with guests, resolve complaints, and provide exceptional customer service.
  • Determine and execute operating improvements to increase efficiency and profitability.
Requirements:
  • Previous experience in food and beverage management, preferably in a fast-paced restaurant environment.
  • Strong knowledge of food preparation, presentation, and safety.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.
  • High energy level, outgoing personality, and a passion for delivering exceptional customer service.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of professionals.