Security Specialist

1 week ago

Waterloo, Ontario, Canada OpenText Full time
Security and Safety Expert

Join OpenText, a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

The Global Security and Safety Team is a specialized team dedicated to the security and safety of OpenText employees, products, property, and information.

Based in Waterloo, Ontario, the Security Specialist will be responsible for assisting in the development and implementation of our Security Technology and Infrastructure program, including complex system integrations, and analyzing security systems and structures to ensure the highest standards of security are being applied.

What the Role Offers

  • Assist with security systems installation projects end-to-end (ex. cameras, card readers, alarm systems, visitor management, etc.)
  • Collaborate with stakeholders for the consultation, design, and implementation of security hardware and software solutions, including vendors, IT, Networking, ITSD & Facilities
  • Identify, articulate, plan, and execute ways to improve the security technology program as well as the overall security integrity of OpenText's people, facilities, assets, and brand
  • Support auditing of security systems, identifying and prioritizing issues, and being proactive in articulating risks and solutions
  • Create and report on metrics related to issue remediation, system uptime, performance, and lifecycle management
  • Maintain awareness of new and existing global offices to ensure evolving threats and conditions remain appropriately addressed by the physical security programs
  • Develop and implement global best practices for lifecycle management and system health monitoring to ensure business continuity
  • Work with a cross-functional global security team and perform supporting tasks when required

What You Need to Succeed

  • Demonstrated competency in assisting with high-value security systems implementation and migration projects, including developing technical architecture diagrams, runbooks, mitigation, and cutover plans
  • Strong understanding of security systems and technology from architecture to implementation
  • A strategic approach to planning out work and an understanding of the impact of that work to other security pillars and the overall organizational strategy
  • Vendor management, contract management, and developing/monitoring against vendor KPI and SLAs
  • Understanding of lifecycle management, health monitoring, and implementing/assessing system monitoring tools, assessing and mitigating risks to system integrity and uptime
  • Ability to properly assess systems and remediation plans and make thoughtful recommendations on how to proceed to address and mitigate issues
  • Experience with physical access control systems such as ProWatch, CCURE 9000, intrusion detection, and video management systems as well as troubleshooting physical security hardware
  • Ability to develop and maintain security-related processes, procedures, and program training, including developing and informing Physical Security and Systems Standards documentation
  • Agility and an open, inquisitive, analytical mind that can link concepts, make connections across programs, look at big-picture assessments, and can easily pivot based on changing information
  • Understanding of the systems and processes used by a GSOC to effectively monitor a global portfolio
  • A positive attitude, willingness to partner with a wide range of internal and external stakeholders, and the flexibility to take on other responsibilities
  • Sound critical thinking with the ability to analyze and solve complex problems
  • Articulate, resilient under pressure, and committed to the best possible outcome
  • Willingness to work outside normal business hours as needed to support a 24/7 environment
  • Exceptional interpersonal and communication skills and strong business acumen with good analytical skills and vendor management experience
  • A service-oriented/customer-driven approach
  • Foundational understanding of the principles of Enterprise Security Risk Management
  • A risk management approach to assessing and solving problems
  • Post-secondary education in an area of study relevant to the position or equivalent experience
  • Professional certification in the security industry desirable (PSP, CPP)

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