Store Operations Manager
2 weeks ago
At Loblaw Companies Ltd - Head Office, we are seeking a skilled Department Manager to oversee the day-to-day operations of our store. As a key member of our store operations team, you will be responsible for ensuring the smooth operation of our store.
Main Responsibilities:- Manage and maintain accurate store inventory levels, including PI accuracy, planogram compliance, rotation checklists, price integrity, and hole counts;
- Ensure continued maintenance of the SAP system and support the execution, maintenance, and compliance of store programs and initiatives;
- Perform in-store transfers and store-to-store transfers to maintain optimal inventory levels;
- Work with Department Managers to ensure that inventory is maintained at a specific level and that there is a proper mix of assortment on the shelves available while minimizing out-of-stocks;
- Analyze opportunities and develop business plans to achieve financial objectives within the store, including wage costs, operational expenses, inventory control, and shrink;
- Perform administrative tasks, including financial reporting, labour scheduling, merchandising, and bookings as required;
- Manage, plan, and direct the work of others and discipline employees when required;
- Responsible for maintaining and communicating Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and the Union Contract;
- Perform other duties as assigned.
Requirements:
- Grade 12 Diploma (advanced reading, writing, and mathematical skills);
- 2 - 3 years of retail grocery experience;
- Previous managerial or supervisory experience an asset;
- Exceptional customer service skills with a talent for building customer loyalty;
- Excellent organizational abilities with the ability to manage multiple priorities and meet deadlines;
- Excellent verbal and written communication skills, strong interpersonal and problem-solving skills;
- Ability to work in a fast-paced environment, independently, with minimal supervision;
- Knowledge of store systems skills (Telxon, CAO, and BDR) and computer skills (PC applications, Outlook, Excel) is an asset;
- Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures.
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