Beauty Advisor
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our beauty products and services.
Key Responsibilities:
- Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
- Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
- Promote sales of beauty products and provide information on new or existing products and services.
- Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
- Leverage product knowledge as a differentiating factor in the service experience.
- Understand the competitive market and be aware of trends and new products.
- Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
- Act with customers in mind and possess great networking and relationship management skills.
Requirements:
- Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
- A good knowledge of various beauty products and services available.
- Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
- Commitment to providing excellence in customer service.
- Full flexibility with schedule (including evenings and weekends).
About Hudson's Bay:
Hudson's Bay is a leading retailer of beauty products and services. We are committed to providing exceptional customer service and promoting a culture of inclusivity and diversity.
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