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Pharmacy Operations Manager, Specialty Services
2 months ago
The role of Pharmacy Operations Manager, Specialty Services, is a critical position within the CBC McKesson Specialty Prescription Services (B.C.) Corporation. This individual will be responsible for overseeing the entire pharmacy clinical and operational teams, including pharmacy assistants/caseworkers, regulated pharmacy technicians, pharmacists, supervisors, leads, and other managers.
This manager has accountability for the overall performance and success of the pharmacy in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for business, solid clinical and operational experience, and make a difference by leading and developing the specialty pharmacy team to build accountability, drive business results, and provide exceptional patient care.
Responsibilities include:
- Overseeing pharmacy operations and providing direction on pharmacy activities and projects within the pharmacy.
- Leading the pharmacy team in the implementation and execution of department policies and procedures consistent with the organization's mission and care philosophy and in collaboration with other Specialty Pharmacy Managers nationally.
- Participating in the planning and execution of the pharmacy's goals and overseeing the function of programs/services consistent with them.
- Promoting and ensuring that the highest quality of care is provided to patients and families.
- Collaborating with other business units to grow the Biopharma & Provider Solutions division.
- Demonstrating P&L accountability for dispensing revenue, margin, profitability, and financial KPIs, including all operational expenses related to the specific site.
- Key responsibility for accurate monthly pharmacy inventory and reconciliation, compliance and process audits.
- AR accountabilities and collaborating with Finance on collections including managing payor audits to reduce and eliminate claw back risk.
- Manage pharma partner activities at Pharmacy including client presentations, audits and tours.
- People management responsibilities including performance management, talent recruitment, engagement and retention.
- Provides leadership in key clinical therapeutic areas of Ophthalmology, Immunology, Neurology and Oncology.
- Ensures QA policies involving drug storage and patient deliveries are followed.
- Maintains relationship with provincial licensing body specific to province, and ensures all standards are followed by all staff.
- Manage coverage of the pharmacy to ensure adequate staffing is in place to meet workload demands.
The ideal candidate will possess a Bachelor or Doctor of Pharmacy Degree, a valid license in good standing with the applicable College of Pharmacists, and proficiency in using Microsoft applications to present and manipulate data. They will also have strong working knowledge of Kroll and its capabilities, as well as excellent time management skills to ensure business timelines are met.
We offer a competitive compensation package, with an estimated salary range of $99,700 - $166,100, aligned with McKesson's pay philosophy and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
