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Restaurant Operations Manager

2 months ago

Golden, Canada A&W Restaurants Inc Full time

A&W Restaurants Inc is seeking a highly skilled and experienced Restaurant Operations Manager to join our team.

About the Role

The Restaurant Operations Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities

  • Operations
    • Manage the restaurant's inventory, including ordering and stock control
    • Ensure that all food safety and health regulations are met
    • Maintain a clean and safe working environment
    • Monitor and control labor costs
  • Human Resources
    • Recruit, train, and develop staff
    • Manage employee relations and conflicts
    • Ensure that all employees are aware of and comply with company policies and procedures
  • Financial
    • Manage the restaurant's finances, including budgeting and forecasting
    • Monitor and control cash flow
    • Ensure that all financial transactions are accurate and up-to-date
  • Customer Service
    • Ensure that all customers receive excellent service
    • Manage customer complaints and feedback
    • Ensure that all customer interactions are handled in a professional and courteous manner

Requirements

  • 3 years of experience in a restaurant management role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Knowledge of restaurant operations and management principles
  • Ability to analyze data and make informed decisions

Preferred Skills

  • Experience with point-of-sale systems and inventory management software
  • Knowledge of financial management principles and practices
  • Ability to lead and motivate a team
  • Strong problem-solving and analytical skills

Working Conditions

  • Standing and walking for extended periods
  • Some heavy lifting