Retail Store Operations Manager
5 days ago
We are seeking a skilled Retail Store Supervisor to join our team at Mobile Care. As a key member of our operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.
Responsibilities:- Assign Sales Team Members to Duties: Effectively manage and coordinate the work schedules of sales staff to ensure optimal store performance.
- Authorize Returns and Exchanges: Make informed decisions on returns and exchanges, providing exceptional customer service while maintaining store profitability.
- Establish Work Schedules: Create efficient work schedules that meet business needs and employee requirements.
- Sell Merchandise: Demonstrate product knowledge and skills to customers, exceeding sales targets and achieving revenue growth.
- Prepare Sales Reports: Accurately prepare and analyze sales reports, identifying trends and opportunities to enhance store performance.
- Resolve Customer Issues: Address customer complaints and concerns in a professional and timely manner, ensuring high levels of customer satisfaction.
- Inventory Management: Oversee the organization and maintenance of inventory, ensuring accurate stock levels and minimal losses.
- Leadership and Coaching: Provide guidance and support to sales staff, helping them to develop their skills and achieve their full potential.
- Secondary Education: Completion of secondary education (high school diploma or equivalent) is required.
- Experience: A minimum of 7 months to less than 1 year of experience in a related field, with equivalent experience also considered.
- Parking Available: Convenient parking facilities are available for employees.
- Work Term: This is a permanent position, offering stability and security.
- Work Language: English language proficiency is required for this role.
- Hours: Employees can expect to work between 30 to 40 hours per week, providing a healthy work-life balance.
We offer an attractive salary range of $45,000 - $60,000 per annum, commensurate with experience and qualifications. Additionally, we provide a comprehensive benefits package, including access to training and development opportunities.
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