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Team Lead

2 months ago

Sherbrooke, Quebec, Canada Savers Value Village Full time

About Us



We are Savers/Value Village, a global for-profit retailer of gently used merchandise, offering high-quality clothing, accessories, and household items at affordable prices. Our business model, 'Rethink and Reuse,' encompasses buying, selling, and recycling, providing communities with a smart way to shop and preventing over 700 million pounds of used items from ending up in landfills each year. We also support over 100 non-profit organizations by purchasing donated items, providing a source of income that helps fund their essential community programs and services.

We operate over 300 stores under our brands, including Value Village (Canada and US), Village des Valeurs (Quebec), Savers (US), Unique (US), and Savers in Australia.

Job Summary



As a Supervisor at Savers/Value Village, you will play a critical role in driving sales and revenue growth while ensuring exceptional customer service. You will be responsible for leading a team of sales associates, providing guidance and support to achieve sales targets, and maintaining a clean and organized store environment. This is an exciting opportunity to join a dynamic team and contribute to the success of our stores.

Key Responsibilities



  • Lead a team of sales associates to achieve sales targets and provide exceptional customer service
  • Monitor and maintain a clean and organized store environment, including visual merchandising and inventory management
  • Provide guidance and support to sales associates to improve sales performance and customer satisfaction
  • Collaborate with other departments to achieve store goals and objectives
  • Perform other duties as assigned by management

What We Offer



  • A comprehensive training program to ensure your success in the role
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A generous 401(k) matching program and employee stock purchase plan
  • A fun and dynamic work environment with opportunities for career growth and development
  • A range of employee discounts and perks

Requirements



  • High school diploma or equivalent required; post-secondary education an asset
  • Previous retail or supervisory experience an asset
  • Excellent communication and leadership skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Physical ability to lift up to 25 pounds and stand for long periods