Nail Salon Operations Manager

4 weeks ago


Surrey, British Columbia, Canada Surprise Nails Ltd. Full time
Nail Salon Manager Job Description

Surprise Nails Ltd. is seeking a skilled Nail Salon Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Staff Management: Hire, train, and supervise a team of nail technicians to deliver high-quality services.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to meet business objectives.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Financial Management: Plan and control budget and inventory to ensure efficient use of resources.
  • Marketing: Manage contracts for advertising or marketing strategies to promote the salon and attract new customers.

Requirements:

  • College/CEGEP education
  • 2 years to less than 3 years of experience in a similar role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment

Working Conditions:

  • Permanent position
  • 35 hours per week
  • English language required

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