Seasonal Customer Experience Specialist

4 weeks ago


Kelowna, British Columbia, Canada The Body Shop International Limited Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand that's been empowering people and enriching our planet for over 40 years. Our commitment to business as a force for good drives everything we do, from our iconic window posters to our vegetarian products and campaigns.

Your Role

As a key member of our dedicated team, you'll offer expert advice to customers, providing an inspirational insight into our products and philosophy. You'll get to learn about our products, their origins, and proactively engage with customers to find the perfect fit for their preferences and lifestyle.

Key Responsibilities
  • Learn and understand our extensive range of natural, ethically sourced products
  • Develop a deep understanding of our customers' needs and preferences
  • Support the store management team in driving sales and profit through exceptional customer service
What We Offer
  • Comprehensive onboarding and training to ensure your success
  • A 50% discount on regular products and 30% on gifts
  • Volunteer time to support causes that matter to you
  • Opportunities to grow within the brand and develop your skills
  • A supportive and inclusive work environment
Our Values

We believe in a world where all people are seen, valued, supported, represented at every level, and can be their truest selves. We're committed to building a spirit of equality, diversity, and inclusivity for all.



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