Cybersecurity Specialist

1 month ago

Ottawa, Ontario, Canada Fortinet Full time
Job Title: Presales Security Expert Government of Canada

We are seeking a highly skilled Presales Security Expert to join our team in the Government of Canada region. As a key member of our sales organization, you will work closely with sales representatives to provide technical expertise and support in pre-sales, sales calls, customer proof of concepts, and post-sales activities.

Key Responsibilities:

  • Assist in qualifying sales leads from a technical standpoint, ensuring a thorough understanding of customer needs and requirements.
  • Provide technical guidance and support during sales calls, educating customers on features, specifications, and functionality of our solutions.
  • Develop and maintain strong relationships with customers, understanding their technical requirements and providing tailored solutions.
  • Collaborate with the technical support team and engineering to resolve customer technical issues and provide post-sales training.
  • Interface with Fortinet Channel partners, providing presales support and training to ensure successful implementation of our solutions.
  • Present at events, seminars, customer, and partner meetings, showcasing our solutions and expertise.

Required Skills:

  • 3-8 years of experience in technical/pre-sales support as a pre-sales or security expert.
  • 5-7 years of experience in LAN/WAN/Internet services administration.
  • Ability to design network and security solutions, effectively utilize Visio, and create BOMs (Bill of Materials).
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, anti-malware, botnet, application control, DDoS, web filtering, SDN, encryption, and authentication technologies.
  • Strong technical troubleshooting skills, strong presentation skills, and strong communication and writing skills.
  • Previous experience responding to RFPs is beneficial, as is whiteboard skills.
  • Technical knowledge in Wi-Fi, load balancing, application delivery, Ethernet switching, ACI, API, two-factor authentication, malware sandboxes, mail gateways, web application firewalling, cloud (AWS, Azure, etc.), SDN, NFV, virtualization, centralized management, SIEM, and data center redundancy are considered assets.
  • Previous vendor or reseller experience is an asset.
  • The successful candidate must possess or be eligible to obtain Secret Level II security clearance.

Education:

  • Bachelor's Degree or equivalent experience.

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