Retail Operations Director
2 weeks ago
We are seeking a highly skilled and experienced Store Manager to lead our team in Markham, Canada.
About the RoleIn this challenging role, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.
Key Responsibilities:- Operations Management: Oversee daily store operations and manage store staff to ensure seamless execution of business strategies.
- Customer Experience: Ensure a high level of customer service and satisfaction through proactive engagement and issue resolution.
- Inventory Management: Monitor inventory levels and manage stock replenishment to maintain optimal stock levels and minimize waste.
- Sales Strategy: Develop and implement sales strategies to achieve revenue targets and drive business growth.
- Staff Development: Conduct performance reviews and provide training to staff to enhance their skills and knowledge.
To succeed in this role, you will need:
- Proven Retail Experience: A minimum of 5 years of experience in retail management or a similar role.
- Leadership Skills: Strong leadership and organizational skills to motivate and direct store staff.
- Communication Skills: Excellent communication and interpersonal skills to build strong relationships with customers, staff, and suppliers.
- Analytical Skills: Ability to analyze sales data and make informed decisions to drive business growth.
- Flexibility: Flexibility to work evenings and weekends as needed.
- Competitive Salary: $85,000 - $110,000 per annum (dependent on experience).
- Benefits Package: Comprehensive health benefits package, including medical, dental, and vision coverage.
- Career Growth Opportunities: Opportunities for career growth and development within the company.
- Employee Discounts: Employee discounts and perks, including exclusive access to products and services.
- Dynamic Work Environment: Supportive and dynamic work environment that encourages collaboration and innovation.
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