Part Time Supervisor

3 weeks ago

Innisfil, Canada Carter's Full time
About the Role:

Carter's is seeking a Part Time Supervisor to join our team. As a Part Time Supervisor, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.

Key Responsibilities:

- Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Maintain a genuine customer focus on the sales floor
- Foster a positive, safe, and inclusive environment for employees and customers
- Consistently model service standards and omni-channel experience while coaching others to success
- Lead and execute an assigned business focus area through planning and detailed follow through
- Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
- Utilize customer feedback to identify areas of opportunity to implement actions to drive results
- Build customer loyalty through Company sponsored programs
- Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
- Recognize exceptional performance through positive reinforcement and appreciation
- Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

What We're Looking For:

- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
- A variety of skills and experiences
- A high school diploma

What We Offer:

- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
- Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's.

About Carter's:

Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, Osh Kosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

Equal Opportunity Employer:

Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

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