Customer Service Representative
1 month ago
BeBee Professionals is seeking a dedicated and empathetic Customer Service Representative to provide exceptional support to our customers in Victoriaville, Canada.
Job SummaryWe offer a competitive hourly wage of $18.50 per hour, along with performance bonuses and a comprehensive health benefits package.
About the RoleIn this role, you will be responsible for handling customer inquiries via phone, email, and chat, providing information about products and services, resolving customer complaints in a timely and professional manner, documenting customer interactions and feedback, and collaborating with team members to improve service processes.
Key Responsibilities- Provide top-notch customer service through various communication channels.
- Offer detailed product information and resolve customer queries efficiently.
- Address customer complaints promptly and professionally.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with colleagues to enhance service quality and efficiency.
- A high school diploma or equivalent is required; additional education is an asset.
- Prior experience in customer service or a related field is necessary.
- Strong communication and problem-solving skills are essential.
- The ability to work in a fast-paced environment is crucial.
- Proficiency in customer service software and tools is necessary.
- A competitive hourly wage of $18.50 per hour.
- Performance bonuses based on individual and team achievements.
- A comprehensive health benefits package, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional growth.
- A supportive work environment that fosters teamwork and collaboration.
- Employee discounts and perks.
If you are passionate about delivering exceptional customer service and want to grow your career with BeBee Professionals, we encourage you to apply for this exciting opportunity.
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