Disability Management Consultant
4 days ago
We are seeking a Disability Management Service Specialist to join our team at People Corporation.
Company OverviewWe are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We provide an inclusive, accessible environment where all employees and clients feel valued, respected, and supported. We are committed to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Job DescriptionThis is a contract role through July 31, 2026, to cover a maternity leave. The Disability Management Service Specialist will partner closely with the Account Executive, Benefit Consultants, and clients to provide subject matter expertise surrounding best-in-class practices for disability benefit and absence management programs.
- Create reports and partner with other team members to analyze the data, contributing to benchmarking and industry data to provide recommendations and best-in-class options designed to enhance the client offering where applicable.
- Handle incoming inquiries from clients, sales consultants/brokers, and other staff in a timely manner. Conduct follow-ups when necessary.
- Partner with clients to ensure value-added services surrounding disability management are employed by all third-party providers.
- Maintain open and transparent communication by identifying and outlining any opportunities for enhancement or challenges identified during the client claim meetings to the applicable consultant to ensure that they are addressed.
To be successful as a Disability Management Service Specialist, you will need:
- A minimum of 3-5 years of industry knowledge and experience in Disability Management or a combination of experience and education.
- A proactive and solution-oriented approach: maintain a return-to-work-focused approach, stay updated on emerging best practices, and take initiative to address challenges effectively.
- Advocacy and collaboration: act as an advocate for both employers and employees, ensuring positive outcomes when working with carriers or third-party providers.
- Customer-centric communication: demonstrate excellent customer service skills with strong verbal and written communication, focusing on building positive relationships.
- Analytical and problem-solving expertise: use strong analytical skills and a research-oriented mindset to address complex issues, troubleshoot effectively, and resolve problems.
We offer a range of benefits to support your health and well-being, including extended health care and dental benefits, a retirement savings plan with company contributions, a suite of Health & Wellness offerings, mental health programs and support for you and your family, assistance for the completion of industry designations, and competitive compensation.
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