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Patient Support Specialist

1 week ago

Mississauga, Ontario, Canada Dynacare Full time

About Dynacare

Dynacare is a leading provider of health and wellness solutions, dedicated to delivering exceptional patient care and outcomes. Our team is passionate about making a difference in the lives of Canadians, and we invite like-minded individuals to join us on this journey.

The Role

We are currently seeking a skilled and compassionate Patient Support Specialist - Lab Services to support our laboratory operations. In this role, you will work closely with patients, healthcare professionals, and laboratory staff to ensure seamless laboratory services.

Key Responsibilities

  • Support laboratory operations by collecting and processing patient specimens, entering requisitions and results accurately, and providing exceptional customer service.
  • Collaborate with laboratory staff to troubleshoot issues and resolve patient concerns in a timely and effective manner.
  • Develop strong relationships with patients, healthcare professionals, and colleagues, fostering a culture of collaboration and respect.
  • Maintain accurate records and reports, adhering to established protocols and procedures.

Requirements

  • Diploma or certification in Laboratory Assistant training or a related field.
  • Proven experience in laboratory operations, including phlebotomy and specimen collection.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and colleagues.
  • Demonstrated attention to detail and accuracy in data entry and record-keeping.

What We Offer

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.