Donor Stewardship and Community Engagement Coordinator

4 days ago

Ottawa, Ontario, Canada Ottawa Riverkeeper | Sentinelle de la rivière des Outaouais Full time
Job Overview
Ottawa Riverkeeper | Sentinelle de la rivière des Outaouais is seeking a highly motivated and experienced individual to join our fundraising team as a Maternity Leave Replacement. The successful candidate will play a vital role in increasing our capacity to steward a growing community of donors and contribute to the organization's mission of protecting the Ottawa River watershed.

About the Role
The Donor Stewardship and Community Engagement Coordinator will serve as a key member of our fundraising team, working closely with the Director of Philanthropy to implement our annual fundraising plan. This includes developing and implementing strategies to increase monthly giving, donor stewardship, and donor retention, as well as monitoring and evaluating various annual fundraising campaigns and stewardship efforts.

Key Responsibilities
- Work with the fundraising and communications teams to implement our annual fundraising plan, focusing on monthly giving, donor stewardship, and donor retention
- Support the Director of Philanthropy on special events and campaign activities, including coordination of meetings, drafting proposals, campaign materials, and gift agreements; and donor stewardship
- Build and maintain relationships with community stakeholders, donors, and partners
- Develop content for appeals, thank you letters, and other donor communications, ensuring messaging is compelling and donor-centric
- Strategically use Ottawa Riverkeeper's CRM (Salesforce) to monitor and report on progress, and to provide results-oriented improvements to fundraising activities
- Monitor policies, procedures, and standards for fundraising and donor relations, including privacy legislation, information management, and donor recognition, ensuring compliance with all regulations
- Collaborate with the Database Coordinator to assist in sending tax receipts to all qualified donors and ensure compliance with federal regulations
- Support the execution of Ottawa Riverkeeper events as needed

Requirements
- 3 or more years of experience in annual giving, fundraising communications, and direct-mail
- Knowledge of fund development best practices and principles
- A proven track record of donor-centric customer service excellence
- Excellent interpersonal and communications skills (oral and written), including writing and editing solicitations and newsletter copy
- Flexibility to work some evenings/weekends as required

Benefits
Ottawa Riverkeeper offers a generous benefits package, including health and dental benefits and 4 weeks paid vacation time. We value flexibility and work-life balance for our team members and offer flexible work hours. Our office is located in River House, a beautifully restored heritage boathouse with direct access to the waters of the Ottawa River.

Culture
We have an amazing work culture with smart, engaged colleagues who want to learn and improve while having fun. We work with colleagues and volunteers to provide the opportunity to lead change across the watershed with a strong culture of collaboration.

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