Stylist - Customer Experience Expert

2 weeks ago


Hamilton, Ontario, Canada David's Bridal Full time
Job Summary

We are seeking a highly skilled and customer-focused Stylist to join our team at David's Bridal. As a Stylist, you will be responsible for providing exceptional customer service and ensuring that every bride feels like a princess on her special day.

Key Responsibilities
  • Customer Service: Welcome all customers with genuine, friendly enthusiasm and communicate clearly and concisely to deliver a 5-star customer experience.
  • Product Knowledge: Use all systems to manage customer flow and provide expert advice on wedding gowns, accessories, and services.
  • Sales and Revenue: Meet or exceed sales targets by utilizing the 5-Step Selling Process and promoting add-ons and services.
  • Teamwork: Collaborate with colleagues to achieve sales, service, and operational goals.
  • Adaptability: Execute new processes, behaviors, contests, and programs as assigned by store management.
Requirements
  • Education: High school diploma or equivalent degree.
  • Experience: 1-2 years prior retail experience in an apparel, service, or specialty store environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computerized POS systems.
What We Offer
  • Competitive Pay: A competitive salary and bonus structure.
  • Employee Discount: A generous employee discount on all David's Bridal products and services.
  • Opportunities for Growth: Opportunities for career advancement and professional development.


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