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Delivery Associate

2 months ago

Langford, British Columbia, Canada Trail Appliances Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Delivery Assistant. As a key member of our delivery team, you will be responsible for ensuring that our customers receive exceptional service and that their appliances are delivered safely and efficiently.

Key Responsibilities
  • Greet and Assist Customers: Greet and explain the delivery process to each of our customers in a professional and courteous manner.
  • Safe Delivery and Installation: Safely handle and install our unique range of products into our customers' homes, ensuring that they are properly secured and functioning correctly.
  • Work with a Trained Delivery Partner: Work daily with a trained delivery partner to ensure that deliveries are completed efficiently and effectively.
  • Utilize Dispatch Software: Utilize state-of-the-art dispatch software to complete the delivery process on company-provided devices.
Requirements
  • Strong Communication Skills: Possess excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Physical Ability: Be physically able to consistently lift over 100 lbs. and move large, heavy, and bulky items.
  • Availability: Be available to work Saturdays and have a flexible schedule to meet the needs of the business.
  • Willingness to Learn: Be willing to learn new skills and product handling techniques, with a focus on providing exceptional customer service.
Why Work with Us
  • Competitive Compensation: Receive a competitive hourly rate, with opportunities for wage progression.
  • Extended Health Benefits: Enjoy extended health benefits, including medical, dental, and vision coverage.
  • PPE Allowance: Receive a PPE allowance to ensure your safety while on the job.
  • Generous Employee Discounts: Enjoy generous employee discounts on our products and services.
  • Career Development Opportunities: Have access to career development opportunities, including training and professional development programs.
Our Core Values
  • Integrity: We do what's right, even when no one is looking.
  • Improvement: We do it well. Then we do it better.
  • Caring: We put ourselves in others' shoes.
  • Authenticity: We like people, not pretense.
  • Determination: We kick down walls.