Field Service Technician

3 weeks ago

Fort McMurray, Canada Motor Coach Industries Full time

Job Summary:

MCI is North America's public and private market motor coach leader. As a Field Service Technician, you will play a crucial role in maintaining and repairing our diverse fleet, ensuring our buses operate at peak performance.

Key Responsibilities:

  • Diagnose and repair diesel engines and electric drivetrains.
  • Perform drive line component maintenance, including transmissions and differentials.
  • Maintain and repair engine and body accessories, including HVAC systems and suspension components.
  • Conduct thorough inspections and repairs of braking systems and electrical systems.
  • Perform installations and repairs of seating, steering components, and glass.
  • Investigate, identify, and report product issues, including with supplier components.
  • Recommend course of action to solve problems with respective departments.
  • Assist with controlled testing of components and installations as asked by Management, TSS or Engineering groups.
  • Stay up to date with training on pertinent systems in our vehicle to perform top level OEM support of any coach or vendor components.
  • Identify and provide suggestions on how to improve the information in technical bulletins, Maintenance, and any other Tech publications.
  • Resolve customer problems or complaints effectively and in a timely manner for mutual customer and our company's benefit.
  • Work special assignments as required.

Requirements:

  • Technical Expertise: Experience with diesel engines, driveline components, electrical systems, and electric vehicle maintenance. Familiarity with diagnostic devices such as DDEC, ATEC readers, and equipment diagnostics (e.g., Cummins Insite, DDDL, Allison DOC, Wabco Toolbox, Bendix ACOM).
  • Tool Proficiency: Proficiency with shop tools, diagnostic devices, and equipment for assembly and repairs.
  • Travel Requirement: Willingness to travel 50% of the time, with a valid passport required.
  • Safety and Precision: Strong understanding of safety practices and effective use of personal protective equipment.

About Us:

MCI is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient, and reliable.

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