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Customer Service Representative
1 month ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Handyman Connection of Hamilton. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring our customers receive the highest level of support.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and in-person
- Manage customer relationships and resolve issues in a professional and courteous manner
- Collaborate with our team to ensure seamless customer service and support
- Stay up-to-date on product knowledge and services to provide accurate information to customers
- Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent problem-solving and conflict resolution skills
- Knowledge of customer service principles and practices
- Experience working in a customer-facing role, preferably in a service industry
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.