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Customer Service Representative

1 month ago


Hamilton, Ontario, Canada Handyman Connection of Hamilton, ON Full time

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team at Handyman Connection of Hamilton. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring our customers receive the highest level of support.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Manage customer relationships and resolve issues in a professional and courteous manner
  • Collaborate with our team to ensure seamless customer service and support
  • Stay up-to-date on product knowledge and services to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent problem-solving and conflict resolution skills
  • Knowledge of customer service principles and practices
  • Experience working in a customer-facing role, preferably in a service industry

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.