Social Media Content Specialist

2 weeks ago


Toronto, Ontario, Canada dentsu Full time

Company Overview

Dentsu is a team of creatives, strategists, and social media managers working directly with brands to deliver first-class, social media expertise. Our mission is to remind the world that there are humans behind brands.

We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities, and grow with us. At Dentsu, we achieve things together, as a team.

Job Description

We are seeking experienced, driven Social Media Content Specialists to join our growing team. As a member of our team, you will review, monitor, moderate, and respond to comments posted to our clients' social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice.

You will craft creative written content to encourage participation and increase engagement across our clients' social channels. Your primary responsibility will be to provide our clients' audience with an excellent experience through the clients' social channels.

Required Skills and Qualifications

  • Native fluency in English and one of the following languages: Norwegian, Swedish, Finnish, or Japanese.
  • Residency in Canada.
  • Open and flexible availability to work a combination of shifts throughout the week and weekends.
  • Professional experience moderating and engaging across all social media platforms.
  • Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
  • The ability to tailor your written tone and voice to match each customer.
  • Exceptional customer service skills.
  • Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
  • Reliable high-speed internet with no data restrictions.
  • An active Facebook account.

Benefits

The hourly pay range for this position is $30-$40 CAD. A range of medical, dental, RRSP, paid time off, and/or other benefits also available to all hourly employees working a minimum of 22 hours a week.

Others

We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best.



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