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Client Service Supervisor

2 months ago

Portugal CoveSt Philip's, Canada EcoBloc Inc. Full time
About the Role

We are seeking a highly skilled Client Service Supervisor to join our team at EcoBloc Inc. as a key member of our operations team.

Key Responsibilities
  • Leadership and Team Management
    • Co-ordinate activities with other work units or departments to ensure seamless operations
    • Establish and maintain work schedules and procedures to optimize productivity
    • Prepare and submit regular reports to senior management on team performance and progress
  • Client Service and Support
    • Provide exceptional client service and support to internal and external stakeholders
    • Resolve work problems and provide technical advice to improve productivity and product quality
  • Training and Development
    • Train staff and workers in job duties, safety procedures, and company policies
    • Conduct performance reviews to ensure team members are meeting expectations
  • Work Environment and Conditions
    • Work in a fast-paced environment with attention to detail and accuracy
    • Collaborate with team members to achieve common goals and objectives
Requirements
  • Education
    • Bachelor's degree or equivalent in a relevant field
  • Experience
    • 2 years to less than 3 years of experience in a similar role
  • Personal Qualities
    • Excellent communication and interpersonal skills
    • Strong leadership and team management skills
    • Ability to work in a fast-paced environment
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment