Head of Casino Operations

22 hours ago

Greater Toronto Area, Canada NSUS Group Full time
Head of Casino Job Description

We are seeking an experienced Head of Casino to drive the launch and growth of our Mobile Casino product at NSUS Group in Toronto, Canada.

This role carries overall responsibility for the management and performance of the company's casino product, with a focus on game selection, promotions, and player engagement.

Key Responsibilities:
  • Lead the casino division, including game selection, promotions, and player engagement initiatives.
  • Develop and implement CRM strategies to maximize player retention and lifetime value.
  • Analyze player data and behavior to identify opportunities for personalized marketing and engagement.
  • Collaborate with cross-functional teams to optimize the user experience and drive conversion.
  • Work closely with the marketing department to drive acquisition promotions and marketing messaging on an ongoing basis.
  • Stay updated on industry trends and competitor activities to inform strategic decision-making.
  • Oversee compliance with regulatory requirements and best practices in online gambling.
Requirements:
  • Significant experience working within the casino sector, specifically the online casino product vertical.
  • Highly adept at working in numbers and detail-driven environments. Capable of analyzing and understanding the bigger picture through site, content, and campaign analytics.
  • Experience in developing and executing successful CRM strategies to drive player engagement and retention.
  • Strong understanding of full mix of online casino operation including areas such as customer support, VIP segment, and multi-channel marketing.
  • Excellent communication skills, capable of influencing and leading multiple internal and external stakeholders and presenting persuasive business cases.
Benefits:
  • Competitive Salary
  • Annual Salary Review
  • Bonus (Up to 100% of annual base salary)
  • Endless snacks and drinks
  • Commuter Perk - Parking pass or Presto Card
  • Comprehensive benefits

We are an equal-opportunity employer and we are committed to building a diverse, inclusive, and welcoming workplace for all. NSUS is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, NSUS will make accommodations available to applicants with disabilities upon request during the recruitment process.

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