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Hardware and Software Technical Support Engineer
2 weeks ago
About the Role
">We are seeking an experienced IT Operations Support Specialist to join our team at Kelly. As a specialist in digital manufacturing, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and working closely with business leaders to implement and maintain applications and mobile solution technology.
">Responsibilities
">- ">
- Support the implementation and utilization of digital manufacturing tools, its applications, and hardware.">
- Provide technical support for Manufacturing & Engineering (M&E) hardware, including rugged tablets, smartphones, and wearable devices, as well as their software components.">
- Identify, report, and resolve problems with digital applications and mobile solution technology.">
- Work with business and site leaders to implement and maintain applications and hardware.">
- Participate in site or business networks as applicable.">
Requirements
">- ">
- Demonstrated experience in IT operations support, digital manufacturing, and technical troubleshooting.">
- Strong knowledge of hardware and software technologies, including rugged tablets, smartphones, and wearable devices.">
- Excellent communication and problem-solving skills.">
- Familiarity with Service Now and knowledge management systems.">
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks.">
