Cargo Operations Agent

4 weeks ago

Calgary, Alberta, Canada Menzies Aviation Full time

Job Title: Cargo Office Agent

Job Summary:

We are seeking a highly organized and detail-oriented Cargo Office Agent to join our team at Menzies Aviation. As a key member of our cargo operations team, you will be responsible for ensuring the smooth and efficient handling of air cargo shipments.

Key Responsibilities:

  1. Examine manifests, bills of lading, and air waybills to determine work procedures for accepting or releasing cargo.
  2. Compile documents and data entry functions for import or export cargo shipments.
  3. Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and cargo routing familiarization.
  4. Expedites shipment of cargo from Warehouse and assists customers in tracking their shipments.
  5. Notify consignee or representative concerning arrival dates of shipment, customs clearance requirements, and weight of shipment.
  6. Enter transactions for billing to consignee and airline customer prior to release of freight.
  7. Authorize final approval for cargo release.
  8. Undertake acceptance procedures for export cargo shipments.
  9. Assist customers at the front counter including pick-up and delivery requests.
  10. Prepare invoices for charges, airline clients, and management regarding freight movements.
  11. Work with CBSA, Transport Canada, and other governmental agencies to clear shipments.
  12. Meet flights in order to exchange documents as required.
  13. Recognize dangerous goods upon receiving.
  14. Complete mandatory security and other training as required.
  15. Must drive and have a driver's license, be available 7 days a week, including holidays, and must know French.
  16. Other duties as assigned.

Requirements:

  1. Must be at least 18 years of age.
  2. Must have high school diploma, GED, or equivalent work experience.
  3. Must be able to speak, read, and write in English & French proficiently.
  4. Capable of repeating repetitive tasks.
  5. Must be flexible and available to work all shifts, including weekends and holidays.
  6. Must be able to obtain and hold all required security clearances and passing a Transport Canada background check.
  7. Valid driver's license with no violations over the past 5 years.
  8. Familiarity with or ability to learn how to work within an IT cargo system environment.
  9. Proficient in MS Office.

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