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Music Department Manager

1 week ago

Repentigny, Quebec, Canada Long & McQuade Limited Full time

Job Overview

We are seeking a highly skilled and organized individual to fill the role of Lessons Coordinator. This position involves overseeing all aspects of our Music Lesson Centre, working closely with our Director of Music Education to ensure seamless implementation of our centre's policies and procedures.

The successful candidate will have excellent communication and interpersonal skills, with the ability to effectively interview, select, and train suitable teachers. They will be responsible for coordinating schedules, promoting and marketing the centre, registering students, enforcing attendance and payment policies, maintaining accurate records, confirming teacher pays, and more.

Key Responsibilities:

  • Interview and select qualified teachers
  • Coordinate teacher and room schedules
  • Promote and market the Music Lesson Centre
  • Register students and manage attendance and payment policies
  • Maintain accurate student and teacher attendance records
  • Confirm and administer teacher payments
  • Train and supervise lesson staff
  • Manage overdue or delinquent customer accounts
  • Resolve student and parent complaints
  • Develop and coordinate group programs and classes
  • Schedule and plan bi-annual student recitals
  • Evaluate teacher performance and recommend rate increases

Required Skills and Qualifications:

  • Minimum three years of instrumental music studies in school or through private lessons
  • Strong knowledge of music education
  • Able to work weekdays, weeknights, and weekends
  • Excellent verbal and written communication skills
  • Proven sales and customer service skills
  • BASIC OFFICE ADMINISTRATION AND CUSTOMER ACCOUNT MANAGEMENT SKILLS