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Business Operations Specialist

2 months ago

Kitchener, Ontario, Canada ZONAS CANADA INC. Full time
About the Role

We are seeking a highly skilled Business Operations Specialist to join our team at ZONAS CANADA INC. as a Management Consultant. In this role, you will be responsible for analyzing and improving the operational efficiency of our organization.

Key Responsibilities
  • Analyze and provide recommendations on the organizational structure and management methods of our establishment.
  • Conduct quality audits to ensure compliance with established standards.
  • Develop and implement quality management and quality assurance standards to drive excellence in our operations.
  • Conduct research to identify areas for improvement in our managerial policies and programs.
  • Propose and implement improvements to our methods, systems, and procedures to increase efficiency and effectiveness.
  • Plan and oversee the re-organization of our operations to align with business goals.
  • Supervise a team of 1-2 staff members and provide guidance on communication strategies.
  • Direct and advise staff on the development and implementation of service quality assessment strategies.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: 2 years to less than 3 years in a similar role.
  • Work setting: Fast moving consumer goods (FMCG) industry.
  • Computer and technology knowledge: MS Office.
  • Area of work experience: Research and development.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 hours per week.