Security Expert Enterprise

1 month ago


Montreal, Quebec, Canada Fortinet Full time

We are seeking a seasoned Pre-Sales Security Expert to collaborate closely with our sales team in a defined territory. The ideal candidate will provide technical support and expertise to our sales organization, ensuring seamless pre-sales, sales calls, and customer proof-of-concepts.

Key Responsibilities:

  • Pre-sales support: assist in qualifying sales leads from a technical standpoint, ensuring alignment with our sales strategy.
  • Sales calls: serve as the primary technical resource, providing expert guidance on features, specifications, and functionality to customers.
  • Networking applications and solutions: possess in-depth knowledge of networking applications and solutions, with a focus on security.
  • Virtualization, NFV, and SDN technologies: experience with virtualization, NFV, and emerging SDN technologies is highly desirable.
  • Post-sales support: lead technical contact for identified accounts, working closely with our technical support team and engineering to resolve customer technical issues.
  • Post-sales training: provide assistance to identified customers with post-sales training, ensuring they are equipped to get the most out of our solutions.
  • Channel partner support: regularly interface with and provide presales support to Fortinet Channel partners in your region, assisting in their training and development.
  • Presentations and events: present at events, seminars, customer, and partner meetings, showcasing our solutions and expertise.
  • Travel: flexible to travel, with primary travel within the designated region, and occasional travel to other regions.

Required Skills:

  • 3-8 years' experience in technical/pre-sales support as a pre-sales or security expert.
  • 5-7 years' experience in LAN/WAN/Internet services administration.
  • Ability to design network and security solutions, effectively utilize Visio, and create BOMs (Bill of Materials).
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, anti-malware, botnet, application control, DDoS, web filtering, SDN, encryption, and authentication technologies.
  • Strong technical troubleshooting skills and strong presentation skills.
  • Strong communication and writing skills, with previous experience responding to RFPs beneficial.
  • Whiteboard skills are beneficial.
  • Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets.
  • Previous Vendor or Reseller experience is an asset.
  • Bilingual French and English.

Education:

  • Bachelor's Degree or equivalent experience.


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