Events Coordinator

4 weeks ago


Wetaskiwin, Alberta, Canada Government of Alberta Full time
Job Title: Events & Client Services Coordinator

Job Summary:

The Events & Client Services Coordinator plays a critical role in the success of the Museum's events and client services program. This position is responsible for planning, coordinating, and executing special events, as well as providing exceptional customer service to internal and external clients.

Key Responsibilities:

  • Manage the daily operation of the Advance Ticketing Management System (ATMS) operations software, processing client requests, payments, and generating reports.
  • Develop and present events that align with the Museum's goals, ensuring visitor experiences are safe, educational, fun, welcoming, authentic, and reflect the Museum's four themes.
  • Provide guidance and direction to clients to select program options that meet their needs, guaranteeing exceptional customer service.
  • Lead the review and development of policies to ensure the Events and Client Services area adheres to the Museum standards set by the Province of Alberta.

Requirements:

The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. A strong understanding of museum best practices and a passion for delivering exceptional customer service are essential.


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