Pharmacy Professional

2 weeks ago


Burnaby, British Columbia, Canada Green Shield Full time

At Green Shield, we're on a mission to create better health for all Canadians. Our team is passionate about delivering exceptional patient care and customer service.

About the Role

We're seeking an experienced Pharmacy Assistant to join our online pharmacy team. As a key member of our team, you'll play a vital role in ensuring seamless customer service and efficient delivery of pharmacy services.

Responsibilities include:

  • Customer Onboarding and Experience: Enter and create profiles for new customers, explain services and offers, and answer customer questions.
  • General Prescription Processing: Process transferred, new, and refill prescriptions, fill/packaging following guidelines for accuracy and patient safety, and ship prescriptions as needed.
  • Inventory Management: Place and receive orders, monitor inventory levels, put away orders, perform formulary analysis, and communicate with the team.
  • Customer Service and Communication: Answer phones, serve as a point of contact, demonstrate exceptional customer service, and complete additional duties as assigned.
Qualifications and Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent.
  • Previous experience in a pharmacy or healthcare setting (preferred).
  • Strong organizational and multitasking abilities.
  • Excellent communication and customer service skills.
  • Familiarity with pharmacy software systems (Kroll, PACMed Core).
About Us

We believe in creating a culture where everyone's voice is heard and valued. We dare to challenge the status quo and are driven by people who have challenged theirs. At Green Shield, your growth means our growth, your voice is heard and valued, and your work has purpose.

We value inclusivity and diversity, making us a stronger, smarter, and more informed organization. We aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.



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