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Operational Excellence Analyst

2 months ago

Mississauga, Ontario, Canada HelloFresh Full time

About the Role

We are seeking a highly motivated and detail-oriented Continuous Improvement Specialist to join our team at HelloFresh. As a key member of our Operational Excellence team, you will play a critical role in driving continuous improvement initiatives across our operations, from defining opportunities to implementing process changes on the shop floor.

Key Responsibilities:

  • Drive the Operational Excellence vision of continuously improving safety, quality, efficiency, and engagement
  • Quickly understand and communicate complex processes to others
  • Take ownership of core warehouse and production processes by driving standardization and continuous improvement
  • Act as a champion of site operations, working closely with stakeholders both on the shop floor and in the office
  • Leverage large internal datasets to drive decisions, identify and quantify opportunities, and prioritize to deliver improvements in cost, quality, and delivery
  • Support root cause and failure mode & effects analyses to mitigate risks and prevent recurring issues related to product quality, pick and pack accuracy, minute-per-box efficiency, and waste
  • Support the development and delivery of communication and change management plans to relevant stakeholders to identify and remove project implementation risks and effectively launch and sustain operational changes
  • Create standard operating procedures, documentation, and other visual management tools
  • Track and communicate project progress in the OpEx Roadmap
  • Work in compliance with OH&S acts and regulations
  • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer
  • Other duties as assigned

Requirements:

  • Bachelor's degree in business, engineering, supply chain, or a similar field
  • 1-3 years of experience working in operations management or a related field
  • Natural curiosity to understand how different systems/processes work and a bias for action to improve them
  • Proactive and ambitious mindset: you take ownership of your work and think beyond the scope of a given assignment
  • Charismatic attitude to getting buy-in on your ideas from the design stage to implementation on the shop floor
  • Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and data visualization systems
  • Willingness to travel within Canada up to 25% of your working time

Preferred Qualifications:

  • Root Cause Analysis tools: 5 Whys, Fault Tree Analysis, 6W2H, etc.
  • Familiarity with Lean/Business Process Mapping
  • Basic coding and/or data visualization (e.g. SQL, Tableau)

What We Offer:

  • Competitive salary and health benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

Working Conditions:

As a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.