Enterprise Solutions Specialist
2 months ago
The Business Systems Analyst will serve as a liaison between Business Units and IT team members, acting as a primary point of contact for IT staff members. This role will be responsible for documenting Business requirements, planning, executing, providing guidance, and other related tasks to deliver upon IT initiatives.
Key Responsibilities- Coordinate project timelines, milestones, and deliverables to ensure successful project execution.
- Implement new modules or processes within the VAI System 2000 (S2K) Enterprise, enhancing business operations and efficiency.
- Analyze issues through testing and/or data analysis techniques using SQL and debugging techniques within RPG, identifying areas for improvement.
- Provide functional unit testing on modifications within the VAI S2K ERP system and other systems as required, ensuring high-quality deliverables.
- Modify or enhance programs residing within IBM I using RPG programming language or indirectly by collaborating with other IT development resources, driving innovation and improvement.
- Create technical design documents to communicate requirements to the IT department and other Business Units, facilitating effective communication and collaboration.
- Conduct direct user acceptance testing (UAT) with users, ensuring that business needs are met and IT solutions are effective.
- Work directly with stakeholders to elicit requirements by utilizing interviews, document analysis, workshops, surveys, business process descriptions, etc., gathering valuable insights and feedback.
- Act as an SME for modules within VAI System 2000 (S2K) and/or Kronos Time and Attendance applications as well as other applications as deemed fit by management, providing expert guidance and support.
- Assist with end of day, end of month, and end of year activities, as well as coordinate annual inventory count processes, ensuring seamless business operations.
- Manage daily, monthly, full system save, and yearly backups on IBM I, as well as perform backups on a rotational schedule, maintaining data integrity and security.
- Provide after-hours support as required on a rotational basis, ensuring business continuity and customer satisfaction.
- Other duties as deemed necessary by Management, adapting to changing business needs and priorities.
- Maintain good working relationships with all co-workers and ECCO employees, fostering a collaborative and supportive work environment.
- Provide superior customer support and service to all internal and external customers, ensuring high levels of satisfaction and loyalty.
- Commit to regular professional development by staying abreast of current and emerging trends and technologies, driving innovation and improvement.
- Read and comply with ECCO's Human Resources, Health & Safety Policies and Procedures, ensuring a safe and healthy work environment.
- Assist in the success of the company safety program with suggestions and by setting a good example, promoting a culture of safety and well-being.
Due to the dynamic nature of this company, the duties and responsibilities of the Business Systems Analyst shall be reviewed periodically and may change from time to time, such changes to be at the discretion of the IT manager.
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