Service Technician Lead

4 weeks ago


Toronto, Ontario, Canada Johnson Controls Full time
Job Description

As a key member of the Technical Service Department at Johnson Controls, the Service Technician is responsible for ensuring the conformity of components during assembly, programming systems, quality control, and customer support.

About the Role:
  • Support engineering in component selection and validation during assembly.
  • Participate in machine programming and optimization.
  • Perform electrical and electronic control checks on installations at the end of production.
  • Coordinate start-up, maintenance, or emergency interventions at customer sites.
  • Plan preventive maintenance and coordinate necessary parts.
  • Respond to customer inquiries and resolve issues during the warranty period.
  • Write technical reports and propose system optimizations.
  • Analyze trends observed during travel and provide recommendations.
Requirements:
  • Minimum 5 years of experience in refrigeration or refrigeration engineering with a focus on CO2 refrigeration installation.
  • Technical expertise and ability to read complex plans and electrical diagrams.
  • Proficiency in Microsoft Office (Office Pack).
  • Ability to work on a rotating schedule and travel within North America.
  • Excellent oral and written communication skills for effective exchanges with customers, design offices, and partners.
Benefits:

The successful candidate will receive a competitive salary range: $70,000 - $110,000 per year, depending on location and experience. Benefits include comprehensive health insurance, retirement plan, and paid time off.



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