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Senior IT Infrastructure Manager

2 months ago


Ottawa, Ontario, Canada Optimal Growth Technologies Full time
Job Description

**Job Title:** Senior SysAdmin

**Company:** Optimal Growth Technologies

**Job Summary:** We are seeking a highly skilled and experienced Senior SysAdmin to join our team. The successful candidate will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance, security, and availability.

Key Responsibilities:
  1. **IT Infrastructure Management:** Oversee the administration of Windows and Linux servers, ensuring optimal performance, security, and availability.
  2. **Virtualization:** Implement and manage virtualization solutions, such as VMware or Hyper-V.
  3. **Backup and Disaster Recovery:** Develop and maintain backup and disaster recovery plans, ensuring data integrity and availability.
  4. **System Monitoring:** Monitor system performance and network connectivity, troubleshooting and resolving issues promptly.
  5. **Security:** Implement and enforce security policies, including firewalls, antivirus software, and intrusion detection/prevention systems.
  6. **Security Audits:** Conduct regular security audits and vulnerability assessments, addressing any identified issues.
  7. **User Management:** Manage user accounts, permissions, and access controls within Active Directory or other directory services.
  8. **Software Installation:** Install, configure, and update software applications and operating systems.
  9. **Documentation:** Maintain detailed documentation of system configurations, procedures, and changes.
  10. **Reporting:** Generate and analyze reports on system performance, security incidents, and other relevant metrics.
  11. **Automation:** Develop and maintain automation scripts for routine administrative tasks and system maintenance.
  12. **Compliance:** Ensure compliance with industry standards and regulatory requirements for IT systems.
  13. **Technical Support:** Provide advanced technical support and troubleshooting for hardware, software, and network issues.
  14. **Team Leadership:** Lead and mentor junior IT staff, providing guidance and training as needed.
  15. **Collaboration:** Collaborate with other IT teams and departments to ensure seamless service delivery and support.
  16. **Project Management:** Participate in the planning and execution of IT projects, including hardware and software rollouts, system migrations, and upgrades.
  17. **Process Improvement:** Identify opportunities for process improvements and implement solutions to enhance IT service quality and efficiency.
  18. **Technology Updates:** Stay updated with the latest technology trends, advancements, and best practices in systems administration.
  19. **Hardware Inventory:** Manage and maintain IT hardware inventory, including procurement, deployment, and asset tracking.
  20. **Vendor Management:** Coordinate with vendors and service providers for issue resolution and service enhancements.
  21. **Incident Response:** Ensure effective incident response and problem management processes are in place and followed.
  22. **User Adoption:** Lead initiatives to enhance user adoption and effective utilization of IT tools and resources.
  23. **Risk Management:** Identify and mitigate risks associated with IT infrastructure and system changes.
  24. **Network Monitoring:** Ensure the proper functioning of network and server monitoring tools and respond to alerts.
  25. **Cloud Services:** Oversee the implementation and management of cloud services and integrations with on-premises systems.
  26. **Citrix Management:** Manage and maintain Citrix environments, including XenApp, XenDesktop, and NetScaler, ensuring high availability and performance.
  27. **Citrix Troubleshooting:** Troubleshoot and resolve issues related to Citrix infrastructure, including application delivery and user access.
  28. **Citrix Optimization:** Optimize Citrix environments for performance, scalability, and user experience.