Retail Store Team Lead
2 weeks ago
Job Title: Retail Store Team Lead
Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Universal Furniture and Mattress. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and oversee their performance
- Hire and train or arrange for training of staff
- Authorize payments by cheque and manage store finances
- Order merchandise and maintain inventory levels
- Establish work schedules and ensure efficient store operations
- Prepare reports on sales volumes, merchandising, and personnel matters
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in retail management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and organizational skills
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