Digital Finance Specialist

3 weeks ago


Calgary, Alberta, Canada NDAX Canada Inc. Full time

About NDAX Canada Inc.

As one of Canada's largest and fastest-growing cryptocurrency trading platforms, NDAX has set the bar high for the country's fintech industry. We're on a mission to empower Canadians to unlock the full potential of digital finance by providing an innovative and secure environment for them to trade cryptocurrencies.

We've assembled a multidisciplinary team with diverse backgrounds in finance, technology, engineering, compliance, marketing, and more. Our team is passionate about making cryptocurrency accessible to everyone, from experts to novices.

We're proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work. Our clients come from all walks of life, each with their own level of trading experience. We take pride in understanding their needs and meeting them at their level.

Job Overview

We are seeking multiple Digital Finance Specialists (both full-time and part-time) to join our Customer Support team. As a Digital Finance Specialist, you will interact with customers to provide information in response to inquiries about products and services. You will also handle and resolve client questions and complaints.

You will be responsible for:

  • Responding to customer service live chats, emails, telephone calls, and voicemails
  • Maintaining customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues
  • Providing a great experience and building loyalty with every customer you talk to
  • Staying on top of promotions, product launches, and cryptocurrency trends
  • Creating value through superior customer service and expert product knowledge

Requirements

To be successful in this role, you must have:

  • Self-motivation with the ability to solve problems on-the-fly
  • Passion for customer satisfaction with strong interpersonal communication skills
  • An enthusiastic learner with a desire for continual growth
  • Availability for full-time work with flexible schedules that meet business needs, including morning and evening shifts
  • Cryptocurrency Experience or Interest: Previous experience in cryptocurrency-related roles would be a strong asset

Benefits

We offer:

  • A competitive salary of $55,000 - $65,000 per year
  • A comprehensive benefits plan, including health, dental, and vision coverage
  • The opportunity to work with a technically strong, friendly, and approachable team
  • Flexible working schedules


  • Calgary, Alberta, Canada Anvy Digital Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Digital Administrative Specialist to join our team at Anvy Digital.About the RoleThis is a full-time position that requires excellent communication and organizational skills, with a focus on providing administrative support to our team.Key ResponsibilitiesProvide exceptional administrative...


  • Calgary, Alberta, Canada BDO Canada LLP Full time

    About the OpportunityBDO Canada LLP is seeking a skilled Digital Transformation Specialist to join our team. In this role, you will work with clients to implement finance, supply chain, human resources, and customer relationship management systems.Key Responsibilities:Act as a trusted advisor to external clients and BDO project teams in implementing business...


  • Calgary, Alberta, Canada Michael Page International (Canada) Full time

    Based in Calgary or Edmonton, AB, Michael Page International (Canada) is seeking a Residential Finance Specialist to join their team. This role will involve arranging financing and securing lending for local Alberta development and construction projects.The successful candidate will possess strong underwriting experience, a cultivated network of lending...


  • Calgary, Alberta, Canada BURNCO LLC Full time

    About BURNCO LLCBURNCO LLC is a dynamic company seeking a skilled Digital Content Creation Specialist to join its team. This role offers a unique blend of creativity, analytical thinking, and project management skills to propel business objectives.


  • Calgary, Alberta, Canada Michael Page International (Canada) Full time

    The Michael Page International (Canada) company is seeking a highly skilled Real Estate Financing Specialist to join their team in Calgary or Edmonton, AB.About the RoleThis is a remote/hybrid role that involves working closely with the President and CEO to arrange financing and secure lending for local Alberta development and construction projects.As a Real...


  • Calgary, Alberta, Canada NDAX Canada Inc. Full time

    Company OverviewNDAX Canada Inc. is a pioneering cryptocurrency trading platform that has revolutionized the Canadian fintech industry with its cutting-edge security and innovation.We're on a mission to empower Canadians to unlock the full potential of digital finance, leading the way in terms of security, innovation, and customer satisfaction.Job...


  • Calgary, Alberta, Canada Generosity X Full time

    At Generosity X, we are on a mission to revolutionize the way charities approach digital fundraising. As a Digital Fundraising and Strategy Specialist, you will play a crucial role in helping us achieve our goal of making generosity grow.About UsWe partner with charities to increase their annual giving revenue through optimization and innovation. With a...


  • Calgary, Alberta, Canada Taylor Hopkinson | Powered by Brunel Full time

    We are seeking a Renewable Energy Finance Specialist to join our team in Calgary, Canada.Company OverviewTaylor Hopkinson | Powered by Brunel is a global leader in integrated renewable energy development and operations. We are currently seeking a Project Finance Manager to join our team in Calgary, Canada.This role will involve driving financial strategies,...


  • Calgary, Alberta, Canada NDAX Canada Inc. Full time

    NDAX Canada Inc. is a leading cryptocurrency exchange that offers a secure and regulated platform for digital asset trading.We are seeking a skilled Business Development Associate to join our team and contribute to the growth of our business.About NDAXOur company prides itself on driving innovation in the blockchain and cryptocurrency space while providing...


  • Calgary, Alberta, Canada Edo Japan Full time

    About Edo JapanEdo Japan is a leading quick-service restaurant chain in Canada, renowned for its commitment to serving high-quality, freshly prepared meals to over 11 million customers annually across more than 200 locations. Established in Calgary, Alberta, in 1979, the company combines traditional teppanyaki-style cooking techniques with modern culinary...

  • Content Strategist

    3 weeks ago


    Calgary, Alberta, Canada BURNCO LLC Full time

    About BURNCO LLCBURNCO LLC is a dynamic organization seeking a skilled Digital Content Specialist to join our team. The ideal candidate will possess a unique blend of creativity, analytical thinking, and project management skills to drive comprehensive communication strategies and content creation.Job SummaryWe are offering a competitive $80,000 - $110,000...


  • Calgary, Alberta, Canada S.i. Systems Full time

    We are seeking a Cloud Architecture Specialist to join our team at S.i. Systems. As a key member of our digital transformation initiative, you will be responsible for designing and implementing high-end technology solutions that solve our clients' most complex problems.With a strong background in cloud architecture and infrastructure design, you will work...


  • Calgary, Alberta, Canada Search & Social Inc. Full time $40,000 - $50,000

    About Search & Social Inc.We're a digital marketing agency that helps businesses achieve results-driven outcomes. Our team of creative professionals is passionate about delivering tailored strategies that go beyond standard templates. At Search & Social, we believe in building strong relationships with our clients and understanding their unique goals.Job...


  • Calgary, Alberta, Canada Taylor Hopkinson | Powered by Brunel Full time

    Taylor Hopkinson | Powered by Brunel is a global leader in integrated renewable energy development and operations. We are seeking a Senior Renewable Energy Finance Specialist to join our Calgary office.As a key member of our team, you will play a vital role in driving financial strategies, identifying and negotiating with investors on groundbreaking solar...


  • Calgary, Alberta, Canada VySystems Full time

    At VySystems, we are seeking a skilled Digital Solutions Specialist to join our team.The ideal candidate will have a strong background in ECM solutions and be able to collaborate with stakeholders to gather and analyze business requirements.Main Responsibilities:Conduct detailed analysis of business processes to identify opportunities for improvement and...


  • Calgary, Alberta, Canada Randstad Full time

    Company Overview:Randstad is the world's leading partner for talent, with a focus on building lasting relationships with clients and candidates. Our company prioritizes understanding client needs to drive mutual success.About the Role:This position as a Digital Business Growth Specialist will be responsible for driving new business through direct client...


  • Calgary, Alberta, Canada Digital Commerce Group Full time

    About Digital Commerce GroupEstablished as one of Canada's fastest-growing ecosystems in the FinTech industry, Digital Commerce Group is a leading provider of digital payment solutions for corporations and entrepreneurs. Our company specializes in empowering businesses to scale their operations with ease.We are seeking an experienced sales professional who...


  • Calgary, Alberta, Canada iA Financial Group Full time

    At iA Financial Group, we are a leading insurance organization that values diversity and inclusion. Our team is committed to providing financial security and peace of mind to our clients across Canada.The Digital Sales Enablement Specialist role plays a critical part in supporting our advisors and sales teams nationwide by providing comprehensive technology...


  • Calgary, Alberta, Canada Vovia] Full time

    Job OverviewAt Vovia, we are seeking a skilled Digital Marketing Specialist to join our team.Work SettingThe selected candidate will work at our physical location, where they will be responsible for completing tasks and meeting deadlines in a collaborative environment.ResponsibilitiesDevelop and implement effective digital marketing strategiesAnalyze market...


  • Calgary, Alberta, Canada Intello Technologies Inc. Full time

    We are seeking a seasoned Strategic Digital Product Leader to join our team at Intello Technologies Inc. as a Product Visionary. In this role, you will spearhead the development and evolution of digital experiences that empower millions of business customers to register, purchase, and manage their products and services.The ideal candidate will be a natural...