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Sales Director
1 month ago
Job Summary
The YMCA of Greater Toronto is seeking a highly skilled Sales Director to lead our Health and Fitness Team. As a key member of our senior leadership team, you will be responsible for implementing standards of Service Excellence to ensure high-quality service delivery to members.
Key Responsibilities
- Adhere to Priority S.A.M. standards and EYE in managing the operations of the Membership Sales and Service unit.
- Recruit, coach, and lead staff to deliver friendly and efficient service with a customer insight approach.
- Develop, monitor, and manage the Membership Sales and Service budgets.
- Manage communication and promotion systems to members and the community.
- Make decisions and solve problems regarding membership sales and service functions.
- Work collaboratively with the senior leadership team to fulfill the goals outlined in the annual business plan.
Requirements
- Proven professional with success in a membership sales and service environment.
- University degree or college diploma in a related field.
- Demonstrated strong leadership skills developed through two to three years supervisory experience.
- Minimum five years experience in related service field.
- Experience in operational start up and demonstrated track record for operational excellence.
About the YMCA
The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work.