Senior Manager, Distribution

4 weeks ago

Vancouver, British Columbia, Canada Randstad Canada Full time
Job Title: Senior Manager, Distribution

We are seeking a highly experienced and skilled Senior Manager, Distribution to lead our distribution operations in Vancouver. As a key member of our team, you will be responsible for overseeing the overall distribution operations, ensuring efficient and cost-effective processes, and driving continuous improvement in service levels across all channels.

Key Responsibilities:
  • Oversee all aspects of warehouse operations, including inbound receiving, order fulfillment, and inventory integrity in our automated environment.
  • Support the rapid scaling of our business with a service-oriented approach, while ensuring operational controls and discipline are in place.
  • Ensure efficient and cost-effective operations with a balance between high efficiency rates and a superior service level for all business channels, including e-Commerce, Retail, and B2B.
  • Effectively communicate and work cross-functionally with key internal and external partners, including Logistics, Planners, Dealers, and Customer Service Representatives.
  • Build effective relationships with cross-functional partners in Planning, Logistics, and Finance.
  • Set challenging productivity targets and enroll the entire team to achieve them, maintaining performance metrics for the department and reporting results to Senior Management regularly.
  • Hold Supervisors and Team Leaders accountable to operational goals and metrics, maintaining data depicting all set key-performance indicators.
  • Coach and develop Managers, Supervisors, and Team Leaders in the Distribution Centre.
  • Foster an environment of open communication where people feel comfortable sharing feedback for maximum engagement.
  • Ensure staffing levels meet work commitments through proactive labor management and forecasting.
  • Support in developing the annual operating budget and ensure operational performance goals are met within prescribed cost, revenue, and profit parameters.
  • Implement industry-compliant health and safety practices and create a safe and fun work environment at all times.
  • Support with other strategic projects and assignments as required.
Key Qualifications:
  • Bachelor's Degree in Business, Supply Chain, Logistics, Engineering, or other equivalent discipline.
  • 8+ years' experience in Distribution Centre leadership, distribution automation, apparel, or retail operations.
  • Proven leadership capabilities with the ability to inspire and motivate a team.
  • Strong communication skills and change management skills.
  • Strong financial and budgeting skills.
  • Knowledge of health, safety, and security practices at commercial/industrial facilities.
  • Flexible and understanding of the cyclical needs of the Retail & Apparel business, which may include working weekends and evenings as required to meet company objectives.
  • Excellent decision-making and problem-resolution skills.
  • Upbeat, optimistic, and passionate about work.
  • Proficient in the use of Microsoft Office.
  • Set a clear vision, align the team around common objectives, and foster commitment to these objectives.
  • Proactive in identifying the root cause of issues and developing solutions.
  • Inspire breakthrough thinking and continuous improvement.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce.

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