Customer Support Specialist
4 weeks ago
We are seeking a dedicated professional to join our team as a Customer Support Analyst. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the day-to-day processes of the team, including queue management, queue call coverage, responding to email, and assisting with the growth and management of the company's reference account base.
Key Responsibilities:- Use your skillsets to troubleshoot Client Issues in a timely manner
- Listen and serve as primary Support liaison between Clients and Jonas
- Keep Clients informed of progression with issues and provide follow up as necessary through written or verbal communications
- Collaborate with other departments or offices as necessary to expedite resolutions
- Promote and maintain a high quality, professional, service-oriented company image among clients
- Assist with testing of the Club product
- Experience in accounting based applications preferably in the Private or Public Golf Club Industries, Hotel or other related Hospitality Industries
- Requires 2 - 3 years of customer service
- Customer service experience preferably in the software industry
- Must be able to multi-task in a fast-paced environment and set priorities within time constraints
- Courteous and professional phone manner, demeanor and attitude are essential
- Proven ability to meet deadlines
- Excellent organizational, time management, punctuality and customer service skills
- Must be able to work independently as well as coordinate efforts with other team members
- Detail oriented with an ability to prioritize task
- Good team player, yet willing to take personal responsibility for resolution of issues
- Strong PC and system navigation skills, specifically in a Windows-based environment
- Excellent, effective and clear verbal and written communication skills and interpersonal skills required
- Must be willing to work shift that could start anywhere from 8 AM EST up until 8 PM EST
- High School Diploma/Some college preferred/college degree
- Accounting Degree and/or experience is an asset
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Customer Support Specialist
4 weeks ago
Unionville, Ontario, Canada Jonas Club Software Full timeJob Title: Customer Support AnalystWe are seeking a dedicated professional to join our team as a Customer Support Analyst. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the day-to-day processes of the team, including but not limited to queue management, queue...
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Customer Support Specialist
4 weeks ago
Unionville, Ontario, Canada Jonas Club Software Full timeJob Title: Customer Support AnalystWe are seeking a dedicated professional to join our team as a Customer Support Analyst. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the day-to-day processes of the team, including but not limited to queue management, queue...
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Customer Support Specialist
4 weeks ago
Unionville, Ontario, Canada Jonas Club Software Full timeCustomer Support Analyst Job DescriptionWe are seeking a dedicated professional to join our Support Team as a Customer Support Analyst. The successful candidate will be responsible for participating in the day-to-day processes of the team, including queue management, call coverage, responding to client inquiries, and assisting with the growth and management...
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Customer Support Specialist
4 weeks ago
Unionville, Ontario, Canada Jonas Club Software Full timeCustomer Support Analyst Job DescriptionWe are seeking a dedicated professional to join our Support Team as a Customer Support Analyst. The successful candidate will be responsible for participating in the day-to-day processes of the team, including queue management, call coverage, responding to client inquiries, and assisting with the growth and management...
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Culinary Specialist
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Unionville, Ontario, Canada Presse Cafe Panam Full timeJob Title: Culinary SpecialistJob Summary:We are seeking a skilled Culinary Specialist to join our team at Presse Cafe Panam. As a Culinary Specialist, you will be responsible for preparing and cooking complete meals or individual dishes and foods, as well as preparing dishes for customers with food allergies or intolerances.Responsibilities:- Prepare and...
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Meat Cutter
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Unionville, Ontario, Canada 9722513 Canada Inc] Full timeJob Title: Retail Meat CutterCompany: 9722513 Canada IncLocation: Unionville, ONWe are seeking a skilled Retail Meat Cutter to join our team at 9722513 Canada Inc. As a Retail Meat Cutter, you will be responsible for cutting and preparing meats for our customers.Key Responsibilities:Clean and prepare meats for processing or cuttingCut carcasses, sides, and...
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Call Center
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Client Outreach Specialist
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Customer Service Analyst
1 month ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software – Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
1 month ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software - Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
1 week ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software – Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
1 month ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software – Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
4 weeks ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software - Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
2 weeks ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software – Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
1 month ago
Unionville, Canada Jonas Club Software Full timeJob DescriptionCustomer Support AnalystJonas Software – Club DivisionWe are seeking a dedicated professional Customer Support Analyst to join our team on a full time basis with a strong customer focus. The successful candidate will be an integral part of the Support Team in a high growth organization and will be responsible for participating in the...
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Customer Service Analyst
2 months ago
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