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Chief Network Architect

1 week ago


Ottawa, Ontario, Canada High Tech Genesis Full time

At High Tech Genesis, we are seeking a highly skilled Chief Network Architect to join our team of experts in the field of network technology. This role is ideal for an individual with a strong passion for cutting-edge technology and a proven track record of delivering innovative solutions.

The successful candidate will be responsible for providing 2nd and 3rd Tier consultation/troubleshooting to debug complex network topologies with mixed media protocols. They will work closely with a cross-functional team to provide support to customers during critical network issues and manage a case load of high-priority issues.

Key responsibilities include:

  • Providing expert-level technical support to customers and internal stakeholders
  • Collaborating with development teams to design and implement LAN/WAN solutions
  • Developing and maintaining technical knowledge base for customer support and internal partners

Required skills and qualifications include:

  • Professional or Expert Level network certification (CCNP, CCIE) or equivalent technical/networking knowledge
  • Authoritative knowledge of network and related technology
  • Strong knowledge of Cisco routers and switches
  • Solid understanding of IOS Features and Services

Bonus skills include:

  • Proficiency in English and French
  • Demonstrated Domain Expertise in one or more products and technologies such as Cisco cEDGE and vEDGE product portfolio
  • Knowledge of Cisco's SDWAN technologies

We offer a competitive compensation package and opportunities for professional growth and development. If you are passionate about network technology and have a strong desire to make a meaningful contribution to our team, please submit your resume in MS Word format for consideration.