Executive Operations Manager

2 weeks ago


Alliston, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking an experienced Executive Operations Manager to join our team at Tim Hortons. As a key member of our leadership team, you will be responsible for overseeing daily operations and implementing strategies to drive business growth.

Job Description
  • Determine service offerings and implement operational procedures
  • Conduct performance reviews and provide coaching to team members
  • Cost products and services, ensuring optimal pricing and profitability
  • Organize and maintain inventory levels, minimizing waste and excess stock
  • Ensure compliance with health and safety regulations, creating a safe working environment
  • Negotiate arrangements with suppliers for food and other supplies, securing competitive prices and quality
  • Participate in marketing plans and implementation, promoting our brand and services
  • Lead and instruct individuals, developing their skills and expertise
  • Address customer complaints and concerns, providing exceptional customer service
  • Plan and manage budgets, allocating resources effectively and efficiently
  • Maintain accurate records and documentation, ensuring transparency and accountability
Requirements
  • 2 years to less than 3 years of experience in a similar role
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent oral and written communication skills, with the ability to lead and motivate others
  • Strong analytical and problem-solving skills, with the ability to make informed decisions
  • Ability to multitask and prioritize tasks effectively, managing multiple responsibilities
Benefits
  • A highly competitive salary of $70,000 - $90,000 per year
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
About Us

At Tim Hortons, we are committed to providing excellent customer service and high-quality products. We value our employees and offer a range of benefits and opportunities for growth and development.



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