Retail Team Lead
2 months ago
We are a global fashion digital retailer with a strong presence in the market. Our company has been making its mark on fashion retail since 1975.
Our core strengths are rooted in our team, our innovation, and our customers. We strive to provide an exceptional shopping experience for each customer, building and maintaining meaningful and long-term relationships.
Job SummaryAs a Team Lead, you will play a crucial role in contributing to the success of your store by promoting a positive shopping experience for each customer. Your main focus will be on optimizing inventory management, increasing sales and customer satisfaction, while maintaining the brand and visual/merchandising presentation standards & directives in the store.
Key Responsibilities- Contribute to the day-to-day operations of the store, ensuring a seamless shopping experience for customers.
- Optimize inventory management, including shipment processing, sales floor replenishment, and eCom order fulfillment.
- Maintain the brand and visual/merchandising presentation standards & directives in the store.
- Work closely with the Store Manager to achieve sales and customer satisfaction goals.
- Develop and implement strategies to improve sales and customer engagement.
- High school diploma
- 2 years of retail experience is an asset
- 1 year of experience as a team lead, preferably in a retail environment
- Passion for fashion and customer-oriented
- Strong problem-solving skills and decision-making abilities
- Exceptional interpersonal skills with a natural ability to build relationships
- Effective time management skills to execute multiple tasks simultaneously
- Ability to work in a fast-paced environment, delivering an exceptionally high level of attention and service
- Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
- Availability to work on a flexible schedule, including evenings, weekends, and holidays, as per business needs
- A dynamic and growing organization that invests in its people
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