Store Operations Manager

2 weeks ago


Kelowna, British Columbia, Canada Lids Full time
About the Role

We are seeking a highly skilled Store Operations Manager to join our team at Lids. As a key member of our retail leadership, you will be responsible for driving sales growth and minimizing loss in our stores.

Key Responsibilities
  • Sales Performance: Generate sales gains by providing exceptional customer service and meeting or exceeding Company Objectives in all individual statistics.
  • Expense Control: Protect Company assets within guidelines of LIDS Retail policies and assist in preparing store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
  • Inventory Management: Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
  • Associate Supervision: Act as Store Manager on duty for employee scheduling issues, customer complaints, and other matters when the Store Manager is not present. Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow-up.
Requirements
  • Education: High school diploma or equivalent plus one year of relative experience.
  • Skills and Qualifications: Established ability to produce sales results while minimizing loss, strong interpersonal skills, and the ability to communicate verbally in a clear professional manner.
  • Physical Demands: Ability to lift up to 50 pounds, climb a ladder, and work with hands overhead. Standing required for up to 100% of work time.
Compensation

The estimated annual salary for this role is $62,000 - $72,000, depending on location and experience.



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